ABIS ARMS / ONLINE STORE POLICIES
Refund & Return Policy
Eligibility, cancellations and how ABIS Arms handles order problems.
ONLINE STORE PRELAUNCH REVIEW. This return and refund policy is prepared for the ABIS Arms online store. No online orders or payments are currently accepted on this staging site. The policy takes effect for online purchases only after approval and authorized store launch.
Eligible non-firearm merchandise
Our proposed online policy allows returns of unused, eligible non-firearm merchandise within 30 calendar days with proof of purchase, original packaging, and inspection of condition. Contact us for a return authorization before sending merchandise. Approved refunds are made to the original payment method when possible, or store credit when agreed.
Items requiring special handling
Change-of-mind returns generally exclude firearms after completed lawful transfer, ammunition, NFA items, used or installed merchandise, personalized or completed custom work, and special-order merchandise where separately disclosed lawful conditions apply. This exclusion does not waive rights relating to defects, misdescription, incorrect shipments, express warranties or applicable law.
Cancellations before supplier shipment or firearm transfer
If you need to cancel, contact ABIS Arms promptly. Orders awaiting distributor confirmation or not yet fulfilled will be reviewed individually. Any proposed deduction for work performed, nonrecoverable supplier commitments, shipping or other expense must have been clearly disclosed and agreed before payment, be documented when required, and be lawful; no automatic deposit forfeiture is implied.
Delayed, denied or incomplete firearm transfers
A background-check delay or denial never authorizes release. If transfer cannot legally proceed, contact ABIS Arms to arrange a lawful resolution. Returns to suppliers or other licensed dealers may involve carrier and receiving-dealer costs where disclosed and permitted; the amount and any refund will be reviewed under the order’s written terms and applicable law.
Damaged, incorrect or defective goods
Notify the shop promptly with your order number and photographs where practical. We will review the problem and offer an appropriate remedy in accordance with the product warranty, carrier claim procedures and applicable law. Do not ship a firearm back without receiving return instructions and legally appropriate transfer arrangements.
Refund timing and return shipping
After a return or cancellation is approved, timing depends on inspection and the payment provider or bank. Any customer-paid return freight or approved restocking/service charge must be disclosed and permitted by law. Original shipping charges are handled under the specific order terms and legal obligations.
Contact ABIS Arms
709 North 9th Street, Oakdale, LA 71463. Call or text 318-306-0946 or email support@mail.abisarms.com about orders or policies.
These proposed terms do not replace existing customer agreements or override applicable consumer protections or firearm laws.